Legal

Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using realchangeagent.com (the "Site"), including the ChangeAgent Profile Assessment, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site. These terms apply to all visitors, users, and others who access or use the Site.

2. Description of Service

realchangeagent.com provides the ChangeAgent Profile Assessment — a professional development tool designed to help real estate agents understand their working style, strengths, and professional tendencies. The Site also provides information about coaching services, speaking engagements, brokerage affiliation with RE Solutions, and the Trust Factor Podcast. The assessment is provided for informational and professional development purposes only.

3. Assessment Disclaimer

The ChangeAgent Profile Assessment is a self-reported professional development tool. It is not a psychological evaluation, clinical assessment, or diagnostic instrument. Results are based on your self-reported responses and are intended to provide general professional insights, not definitive conclusions about your personality, capabilities, or suitability for any particular role or career path. Mike Gandolfo / RE Solutions LLC makes no warranties, express or implied, regarding the accuracy, completeness, or fitness for any particular purpose of the assessment results.

4. User Responsibilities

By using this Site, you agree to provide accurate information when completing the assessment, use the Site only for lawful purposes and in accordance with these Terms, not attempt to reverse-engineer, copy, or reproduce the assessment questions, scoring methodology, or report content, and not use the Site in any way that could damage, disable, or impair the Site or interfere with other users' access.

5. Intellectual Property

All content on this Site — including the ChangeAgent Profile Assessment questions, scoring methodology, report content, brand identity, copy, images, and the Trust Factor framework — is the intellectual property of Mike Gandolfo / RE Solutions LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without prior written permission.

6. Email and Communications

By submitting your email address to receive your assessment results, you consent to receiving your profile report and follow-up communications from Mike Gandolfo. You may opt out of marketing communications at any time. See our Privacy Policy for full details on how we handle your information.

7. No Professional Advice

The content on this Site, including assessment results, blog posts, podcast content, and coaching descriptions, is provided for general informational and educational purposes only. It does not constitute legal, financial, real estate, or psychological advice. Always consult qualified professionals for advice specific to your situation.

8. Limitation of Liability

To the fullest extent permitted by law, Mike Gandolfo / RE Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site or its content. Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

9. Third-Party Links

This Site may contain links to third-party websites, including requityapp.com, resolutions.realtor, trustthemultiplier.com, YouTube, Spotify, Apple Podcasts, and social media platforms. These links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing third-party sites is at your own risk.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Jefferson County, Kentucky.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

12. Contact Us

If you have questions about these Terms of Service, please contact us at: [email protected] | Mike Gandolfo, RE Solutions LLC, Louisville, Kentucky.